Our mission is to provide dedicated and high-quality training that will benefit all sectors of industry throughout the country. Our vision is to be recognised as the market leader and the go-to organisation in the safety industry. Our core values:
- Excellence: We strive for excellence in all we do.
- Collaborative approach: We foster a strong relationship with all our stakeholders, staff, customers, instructors, and learners.
- Professionalism: We hold the highest standard of integrity, and we treat all stakeholders with respect and dignity.
Ayrton Mission
We provide dedicated and high-quality training that benefits all sectors of industry throughout the country.Ayrton Vision
To be recognised as the market leader and the go-to organisation in the safety industry.Core values
- Culture of excellence: We strive for excellent standards in all our training programmes.
- Collaborative approach: We foster a strong relationship with all our staff.
- Professionalism: We hold the highest standard of integrity, and we treat everyone with respect and dignity.
- To learn in a safe and well-resourced learning environment.
- A high standard of programme provision.
- To be treated with dignity and respect by instructors, staff, and other learners.
- To be trained by people that are competent in the subject area.
- Equality of opportunity in all aspects of your learning experience.
- Ongoing feedback and support from your instructor and all members of the programme team
- To be asked for your feedback on the programme and the learning experience.
Your instructor will go through these in more detail as part of the training course induction.
- Attend all training sessions punctually
- Participate fully in both theory and practical course elements
- Please ensure that your full focus is on the training course, for example, you cannot be driving or working at the same time
- Complete all course documentation and adhere to assessment submission deadlines
- Each learner will be requested to complete a course evaluation form at the end of the course
- Let us know if you expect to be absent
- Show respect to your instructor, staff, and other learners
- Show respect for the equipment in the training venue
- Learners must keep the classroom and their work area tidy
- Discuss any concerns or difficulties with your instructor
- Advise us if you have special requirements
- Notify us of any changes in your contact details
- Follow health and safety guidelines
- Behaviour which your instructor considers a danger to you and/or others may result in you being asked to leave the training venue and you may be subject to disciplinary action.
- Smoking is not permitted in any part of the training venue
- Mobile phones must be switched off or put on silent mode and may not be answered in class
- The use of personal music is not permitted
- All other rules and regulations as indicated by your instructor
- You must have the desktop version of Zoom or Microsoft Teams as applicable to the course installed on your computer.
- Please log in advance to ensure any updates have time to complete and there are no issues with broadband connectivity.
- If there is an issue with broadband connectivity, please use your mobile phone as a Wi-Fi hotspot.
- Please ensure that your camera is working on your computer, and you are required to leave your camera on for the duration of the course.
- Please ensure that your microphone is working on your computer, and please mute/unmute as instructed by your instructor.
We ask that mobile phones be switched off or put on silent mode and may not be answered in class. However, we also ask you to bring your mobile device to in-person training so you can access our online forms by scanning a QR-Code. This is part of our commitment to reducing paper where possible as part of our strategy to respect the environment.
Under no circumstances should any items be removed from the training location. No valuables or personal belongings should be left unattended in classrooms or any other part of the training. Neither Ayrton Group nor the instructor is responsible for any personal articles stolen or damaged while attending the course.
Courses are run by accreditation provider standards or best practice. To ensure you get the most out of the programme and to help you achieve the best outcome possible, we advise 100% attendance. Learners cannot be missing any of the required mandatory hours. We also expect you to be punctual and to be present in the training room/virtual classroom before the training session begins. Start and finish times are strictly observed and acted on. If you cannot attend for any reason or must exit the programme at an early stage, please contact your instructor to discuss. It is important to talk to your instructor if you expect to be absent, or if you are having difficulty keeping up.
Any learners absent for any of the mandatory training days will be regarded as having dropped out of training and will be terminated from the course. If you are absent from a critical component of the course syllabus, it might render you unable to complete the course and will also affect the certification you receive.
We recognise that exceptional circumstances can arise where learners may not be able to complete their training course, for example, a domestic crisis or the death of a close relative. Where this arises, please discuss the circumstances with your instructor or Ayrton Group representative. We will make every effort to accommodate you, for example, deferral.
The Equal Status Acts, 2000 and 2004 prohibit discrimination (including sexual harassment and harassment, and victimisation) in access to and the provision of goods and services, accommodation, and educational establishments. The Acts apply to all Ayrton Group and cover nine grounds:
- Gender
- Marital status
- Family status
- Religious beliefs
- Age
- Disability
- Race
- Membership of the travelling community
- Provision of reasonable accommodation for customers with disabilities
The Employment Equality Acts, 1998 and 2004 apply to Ayrton Group. As well as prohibiting discrimination (including sexual harassment and harassment, and victimisation) in access to and the provision of training across the nine grounds listed above, the Acts require the provision of appropriate measures for people with disabilities in relation to access, participation, and training.
This policy statement applies to all training programmes run by Ayrton Group. Ayrton Group recognises that its entire staff, learners, visitors, contractors and subcontractors and any others associated with Ayrton Group have the right to work and study in an environment which is completely free of bullying, harassment, and sexual harassment. Ayrton Group is committed to providing a working environment free from harassment and will do its best to ensure that all relevant parties comply. Any person who experiences sexual harassment, harassment or bullying will have the support of Ayrton Group in dealing with such issues. Complaints will be addressed as quickly as possible and treated in confidence as much as possible.
We will take all reasonable steps to ensure the health, safety and welfare of our learners and comply with health and safety legislation and regulation and standards of best practice. We expect learners to abide by our health and safety procedures. Details of these procedures are highlighted during course induction. Learners should obey the instructions of tutors and respond promptly to emergency evacuation procedures or fire drills in an orderly manner. In the case of an emergency evacuation do NOT return to the building until you are instructed to do so by your instructor.
It is the policy of Ayrton Group to have a fair and consistent approach to assessment for all our learners and to ensure that all courses (where possible) follow a standard marking schedule to facilitate consistency between assessors.
It is the policy of Ayrton Group to provide our learners with clear, concise, and detailed information about our courses to enable them to make informed and accurate decisions about the course they wish to participate in, recognise our learner’s prior training record and take this into account when accepting places onto our courses, allowing (where possible) learners access to advanced training where their record allows. We will also encourage learners to transfer or progress onto another course where this is possible.
Click here to apply using our form
Learners are entitled to appeal an exam result or grade following an assessment within 5-days of notification of results. Any learner appeals received will be subject to our Learner Appeals Procedure and will involve a review of the assessment process for the specific learner concerned and possibly the entire roll class where necessary.
Click here to apply using our form
We endeavour to accommodate our learners’ needs as best we can. If you have any special requirements, queries, or concerns regarding your training, please address these to your Ayrton Group Representative or instructor prior to your course starting. You can also contact the Training Administrator or the Training & Quality Manager.
Additional Supports for Online Learners
We provide phone support to learners on an individual basis if required, to assist them with accessing live-online/webinar training.
Learner Additional Requirements
We do our best to accommodate learners who have a disability/specific need when it is practicable and feasible to do so (an accommodation is a modification of the classroom, or an evaluation procedure designed to address particular needs). We invite learners who have any additional needs/requirements to speak to their Ayrton Group Representative, the Training Administrator, the Training & Quality Manager, or their instructor in confidence, before or as soon as the programme begins. The following are examples of supports we can put in place:
- additional time for exams or assignment submission
- provision of additional equipment
- IT Support
- facilitate, if possible, alternative assessment instruments to be used, where required
Ayrton Consultancy Ltd. aims to be the first choice for high-quality education and training within its target market. It is the objective of Ayrton Consultancy Ltd. to provide learners with qualifications and experiences suited to their learning aims, as per Accreditation Providers guidelines and standards.
The Quality Assurance Policy at Ayrton Consultancy Ltd. outlines the organisation’s belief and commitment to ensuring that ongoing quality improvement is an integral part of the organisation. Ayrton Consultancy Ltd. will aim for continuous improvement in the quality of all aspects of its work as part of its determination to help learners achieve the highest possible standards.
The purpose of the Quality Assurance Policy is to ensure that:
- the education, training and support provided by Ayrton Consultancy Ltd. is fit for purpose.
- the integrity of the awards granted to our students is rigorously guarded and that academic standards are maintained.
- it operates on principles of accountability, openness, and transparency.
- the business implements continuous improvement through a process of self-evaluation and action planning.
The Quality Assurance Policy and associated procedures will involve all employees and collaborative partners. The management of the process will be through the existing organisational structure. The Training & Quality Manager is responsible for initiating procedures and collating self-assessment reports and action plans.
The Quality Assurance procedures will be based on the results of regular self-evaluation, internal & external audits, and observations, in addition to employer and client feedback. Wherever appropriate, the procedures will promote the identification of quality standards and performance indicators against which performance can be measured, evaluated, and improved.
All staff (instructors, assessors, managers, employees, etc.) are responsible for the implementation of the Quality Assurance Policy. It is the Training & Quality Manager’s responsibility to ensure there is an annual review of the policy. It is the responsibility of all to engage positively in that review and ensure the implementation of continuous improvement measures to policy and procedures.
Continuous improvement in the quality of all teaching and learning programmes will make learning an enjoyable activity and through this, increase learner retention and the achievement of individual learning aims. The structure of the Quality Assurance system will be based on the Plan-Do-Check-Act approach, as follows:
The Training & Quality Manager will review all procedures based on Ayrton’s Quality Improvement Framework. They will also review the External Authenticator’s reports for recommendations to improve procedures.
In this system, the Quality Assurance Policy informs detailed, standardised, and consistent procedures to direct employees and other collaborative partners of Ayrton Consultancy Ltd. in the provision of training, including but not limited to:
- Training course preparation, standardisation, monitoring and compliance with PHECC guidelines
- Conducting and evaluating training course assessments
- Maintaining records
- Recognition of Prior Learning
- Handling complaints
- Faculty Management
- Health & Safety
- Performing self-assessments of the quality system
Continuous improvement is achieved in this model by the regular review of records, procedures and policies, and updating these while taking into account the performance of the Quality Assurance system (e.g. by reviewing customer feedback, accidents/incidents, complaints, non-compliances detected by self-assessment etc.). A documented action plan will be produced on an annual basis, as a roadmap for the quality system in the future.
Feedback on actions resulting from this quality review process will be communicated via regular meetings. The outcomes and action plans which result from the process will form the basis of the annual Ayrton Consultancy Ltd.’s Self-Assessment Report.